Policies

 PLEASE READ THE POLICIES BEFORE BOOKING.
 

BOOKING

A $30 non-refundable deposit is REQUIRED for all new clients to book your appointment and goes toward your service. The deposit is transferable up to a maximum of 2 rescheduled sessions and all cancellation policies apply. When re-booking a new session after your scheduled service, the deposit policy does not apply. Additional time is needed for first appointments to assess issues, gait, create treatment plan, etc, please plan for approximately 15-30 minutes extra.


Please use the correct booking link if you are a new client, first time being seen. 


NO CALL NO SHOW RESULTS IN NO FUTURE APPOINTMENTS. YOU WILL BE CHARGED THE REMAINING BALANCE 100% OF THE SERVICE.

LOCATION


There are two locations for sessions Alexandria, VA & La Plata, MD. Please refer to your email confirmation for the correct location. This page is for sessions in VA. 


Clients are welcomed by appointment in a private treatment room within a professional chiropractic office. 


For privacy and security, the exact office address and arrival instructions will be provided upon confirmation of your appointment


For availability and sessions in La Plata, MD please use this booking link

New Moon Bodywork & Botanicals


ZERO TOLERANCE POLICY

I DO NOT tolerate the following:

  • Sexual comments, advances, gestures, or anything that I feel is sexual in nature. Your appointment will be canceled immediately and you will be charged the full price. 
  • Racism, discrimination, homophobia, sexism, etc., of any kind. This is an all-inclusive practice that welcomes everyone with love. 

If I feel threatened, I also reserve the right to contact the appropriate authorities for my safety. You WILL NOT be able to book with me again. Thank you for your understanding and respecting my practice.


CANCELLATIONS

The deposit is non-refundable; however, it can be transferred to your new appointment for a maximum of 2 times. If you experience or had cold/flu like symptoms, nausea, diarrhea, fever, etc within 24-48 hours of your appointment please reschedule as soon as possible. If the notification happens after 24 hours, 50% of the remaining balance of the service fee will be charged to the first missed session and 100% of the service fee for each session thereafter. This balance must be paid before any new appointments can be booked. Any sessions that need to be canceled prior to 24 hours can be done through the link on your confirmation email.


Please do not bring additional guests with you, unless medically required (please provide documentation as needed) or if you are a minor (a parent or guardian is required to be in the room at all times.) Only clients being serviced are allowed into the treatment room. 


 HYGIENE


I thoroughly wash my hands, forearms, and elbows a minimum of 20-30 seconds before and after each session, and after cleaning/disinfecting the table and equipment using hospital grade products. My nails are always trimmed short and cleaned. The client must shower before each session for hygienic purposes. This reduces the amount of bacteria that can be spread from skin-to-skin contact. I will not place unclean linens or bodies on my table. 


REFUNDS


There are no refunds for deposits, sessions, prepayments, gifts or gift cards, or packages. Payments for sessions are valid for 1 year and can be exchanged for another date that is available. Payments for gift cards are valid for 4 years after purchase.  


LATE ARRIVAL


Recurring clients please arrive approximately 5-10 minutes before your scheduled appointment based on your needs to review any paperwork, ask questions, use the bathroom, and allow time for undressing. 


Please understand that issues can arise that may cause you or me to be late for your appointment. However, I ask that you call, text, or email to inform me if this ever occurs so I can do my best to accommodate you.


Appointment times are reserved for each client, I cannot exceed that reserved time without making the next appointment late. For this reason, if your appointment time is delayed due to no fault of my own, it may result in loss of time from your massage so that your session ends at the scheduled time. Full-service fees will be charged even when sessions are shortened due to a later start time.